What Defines a “Good” Insurance Agency?

Searching for the best insurance policiesgood insurance agency for your home, business, automobile, and more can be a stressful experience. Finding a good insurance agency that you can trust can help you alleviate that stress. But how do you know what to look for?

In this post, we’ll take a look at what you should expect from a good insurance agency.

Knowledge and Experience

One of the most important factors to consider when evaluating insurance agencies is knowledge. A good insurance agency includes agents who have extensive knowledge about the different types of policies that they offer. Do agents have the ability to assess–and understand–all of your coverage needs? Have they worked with your type of business, dwelling, and vehicle?

How many years has the agency been in business? A good insurance agency has earned a positive reputation through years of claims and customer service. Insurance is nuanced; no matter how much training an individual has done, there are many things to learn in the field.

Reliable Customer & Claim Support

A good insurance agency includes a team of agents who are eager to help and willing to listen. If your agent doesn’t take the time to fully understand your needs, those needs won’t be met. Is customer support provided online, via phone, in person, or a combination of the three? What steps would you need to take to reach your agent if you had a question or an issue?

Who needs more headaches? If you’ve got a claim to file, you should be able to rely on your insurance agency to provide solutions, not more problems. Does the agency you’re considering have procedures in place for filing a claim without a hassle?

Excellent Communication

A good insurance agent is constantly shopping on your behalf. He or she touches base with you regularly without prompting. A great agent always makes responding to emails, calls, and texts a priority. A good insurance agency makes strong communication a practice.

Need a Better Insurance Agent?

Kincaid Insurance can help with all of your insurance needs. With over twenty years of experience in the Tri-State area of Indiana, Kentucky, and Illinois, our independent agents can answer all of your questions and help you assess your needs. We take pride in providing exemplary customer service.

Our office is headquartered in Rockport, Indiana. Kincaid agents work with individuals and business owners in Evansville, Mt. Vernon, Owensboro, Vincennes, Louisville, and beyond. You can reach our office by calling 1-877-888-5506.

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